Your privacy is not a small matter to 711bet. Every piece of information you share with us — from your name to your payment details — is taken seriously and well protected. This page clearly explains what we collect, why we need it, and how we keep it safe for you.
This Privacy Policy ("Policy") describes how 711bet ("we", "Company", "platform") collects, uses, stores, protects, and discloses the personal information you provide when registering for and using our platform. This Policy applies to all members and users of the 711bet platform in Malaysia.
We operate in accordance with Personal Data Protection Act (PDPA) 2010 Malaysia and we are committed to ensuring that your privacy is respected and protected at all times. If you have any questions about this Policy, please contact us at support@711bet-jit.com.
711bet is an online casino and betting platform operating for the Malaysian market. In the course of our operations, we collect and process certain personal data from our members and users. We recognise that personal information is a trust placed in us, and we take that responsibility seriously.
The core principles that guide how 711bet handles your personal data are:
This policy covers all aspects of personal data processing by 711bet — from account registration through to winnings withdrawal, including promotional communications and customer support.
711bet collects various types of personal data depending on how you interact with our platform. Below is a detailed breakdown of the data we collect:
| Data Category | Specific Information Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number (if required for KYC) | Registration form / KYC verification |
| Contact Data | Malaysian phone number, email address | Account registration |
| Financial Data | E-wallet numbers (Touch 'n Go, GrabPay), FPX/bank details, deposit & withdrawal transaction records | Deposit & withdrawal process |
| Technical Data | IP address, device type, operating system, web browser, access time logs | Automatically during platform use |
| Usage Data | Games played, total bets placed, time spent playing, win & loss records | In-platform activity |
| Communication Data | Live chat transcripts, customer support emails, feedback | Customer support interaction |
| Cookie Data | Session cookies, preference cookies, anonymised analytics data | Automatically while browsing the platform |
We do not collect sensitive data such as medical information, religion, political views or biometric data unless required by law or with your explicit consent.
711bet collects and processes your personal data for the following purposes, which are legitimate and necessary for the operation of the platform:
Under Malaysia's Personal Data Protection Act (PDPA) 2010, 711bet processes your personal data on valid legal grounds. For each processing purpose, we rely on at least one of the following legal bases:
Should the legal basis for any particular data processing change, we will inform you through an update to this Privacy Policy along with an appropriate notification.
711bet does not sell, rent, or trade members' personal data to any third party for their own marketing purposes. Your data is only shared in the following limited circumstances:
All third parties that receive your personal data from 711bet are required to comply with Malaysia's PDPA 2010 and to process data solely for the purposes we specify. They are not permitted to use your data for any other purpose without our written authorisation.
711bet continuously invests in data security infrastructure to ensure your personal and financial information remains protected at all times. The technical and organisational security measures we implement include:
While we take all reasonable steps to protect your data, no security system is entirely foolproof. In the unlikely event of a data breach affecting your personal information, 711bet is committed to notifying you promptly and taking the necessary remedial steps in line with the requirements of PDPA 2010.
711bet retains your personal data only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable Malaysian law. The following are our data retention guidelines by data type:
| Data Type | Retention Period | Justification |
|---|---|---|
| Active Account Data | For the duration of the active account | Required for ongoing account operation |
| Financial Transaction Records | 7 years after the transaction | Malaysian financial law requirements |
| Gaming Activity Logs | 3 years from the date of activity | Dispute resolution and audits |
| KYC / Identity Records | 5 years after account closure | Malaysian AML/CFT requirements |
| Support Communication Logs | 2 years after case resolution | Service history and quality reference |
| Inactive Account Data | 12 months after last activity | Prior to the initiation of the account closure process |
| Session Cookie Data | Until session ends or 30 days | Depends on cookie type |
Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised data may be retained longer for statistical and analytical purposes without identifying you.
Under Malaysia's PDPA 2010 and this Privacy Policy, you have the following rights regarding your personal data held by 711bet:
To exercise any of the above rights, please contact us at support@711bet-jit.com with your full request details, full name, and 711bet account number. We may require additional identity verification before processing your request to safeguard your data.
The 711bet platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
The types of cookies we use are:
You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the 711bet platform and your overall gaming experience. For cookies that require consent, you will be shown a cookie notice the first time you browse the platform.
711bet strictly prohibits individuals under the age of 18 from registering or using our platform. We do not knowingly collect personal data from anyone under 18 years of age.
Should we discover that we have inadvertently collected data from an individual who is underage, we will immediately:
If you become aware that a minor has registered an account on 711bet, please contact us immediately at support@711bet-jit.com so that we can take the appropriate action.
711bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features we introduce. When material changes are made:
We recommend reviewing this Privacy Policy page periodically. Your continued use of the 711bet platform after any amendments take effect will be considered your acceptance of the revised policy.
If you have any questions, concerns, or complaints about how 711bet handles your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:
If you are not satisfied with how we have handled your privacy inquiry or complaint, you have the right to lodge a complaint with Department of Personal Data Protection, Ministry of Digital, Malaysia — the body responsible for overseeing PDPA 2010 compliance in Malaysia.
Data protection is more than just a document — it is a daily practice we uphold at every step.
All personal data and financial transactions on 711bet are protected with AES-256-bit encryption — the same standard used by Maybank, CIMB, and other leading Malaysian financial institutions. This means that even if data is intercepted, it cannot be read without the correct encryption key.
711bet fully complies with Malaysia's Personal Data Protection Act (PDPA) 2010 in all aspects of data collection, processing, and storage. This means you are protected under Malaysian law and entitled to exercise your rights as a data subject.
711bet has never and will never sell, rent, or trade members' personal data to any third party for their marketing purposes. Your data belongs to you — we only use it for the purposes you agreed to at registration.
You have the right to know what data we hold about you, to request corrections if there are any errors, and in certain circumstances to request deletion. Email us at support@711bet-jit.com and we will process your request within 21 days.
Access to member personal data within 711bet is strictly restricted on a need-to-know basis. All internal access is automatically logged and monitored to detect any unauthorised use by staff.
In the unlikely event of a data breach that may affect your personal information, 711bet is committed to notifying you promptly via your registered email address and taking remedial action as quickly as possible in accordance with PDPA 2010 requirements.
As a 711bet member, you hold these rights and may exercise them at any time by reaching out to our team.
Request a copy of all personal data that 711bet holds about you. We will provide a full report within 21 days.
If your data is inaccurate or outdated, we will correct it within 14 days of a verified request.
Under certain circumstances, you may request that your data be deleted. We will process such requests subject to applicable legal obligations.
You may object to the processing of your data for direct marketing purposes at any time — no reason required.
For processing based on consent (e.g. promotional emails), you may withdraw your consent at any time through your account settings or by emailing us.
This is more than a legal document. It is our promise to every Malaysian player who entrusts 711bet with their personal information.
If you have any questions, concerns, or wish to exercise your privacy rights, the 711bet team is here to help. Contact us at support@711bet-jit.com by stating "Privacy Enquiry" in the subject line of your message. You may also use the in-platform live chat for matters that require a faster response. For information on how we handle the platform's overall terms of use, please refer to Terms & Conditions us.
Register your 711bet account with confidence. Your data is protected with AES-256 encryption, fully compliant with Malaysia's PDPA 2010, and is never sold to anyone. Claim your Welcome Bonus of up to RM500 and start playing today.
Age 18+ only · Gamble responsibly · Minimum deposit RM20
The 711bet platform is strictly for individuals aged 18 and above. We provide self-control tools including deposit limits, loss limits, temporary cooling-off periods and permanent self-exclusion — all accessible directly from your account settings. Gaming should be an enjoyable form of entertainment, not a source of stress.
If you or someone you know needs help with a gambling problem, please contact Talian Nur: 15999 or visit the Responsible Gaming us.